What's new in Primo.

Ask "how did close go at all 3 stores?" and get a scorecard, not a dashboard to dig through.

• Type or dictate from the web or your phone. Attach photos, PDFs or a picture of the SOP binder.
• Call him. Live voice with captions, from the walk-in or the car.
• He changes things for you. "Move the opening checklist to 9:30 at Summerlin" shows you the change, you approve it, done.

Not a sample. Every photo proof gets a pass or a fail with a reason a crew member can act on: "Debris under the bottom shelf. Re-sweep and send a new photo."

A fail opens a ticket with the photo attached and assigns it to whoever owns that board.

Every board shows Open, Claimed and Closed with live counts. Cards show the type, the Ref (Make Line #1, Walk-in), when it is due and a countdown.

• Claim a mission so the crew knows who has it.
• Steps can ask for a photo, a temperature, a yes or no, a signature or a guide to watch first.
• Out-of-range answers flag themselves. A walk-in at 44°F does not wait for the weekly audit.
• Closed cards show who did it, how long it took and whether it was late, with a Rate button for managers.

Primo is open for its first stores. Here is what ships in v0.1.

• Missions. Checklists, tasks, audits, surveys and media missions on team boards, with countdowns that turn red when something is late.
• Photo proof, checked by Primo. Every photo gets reviewed against the step it proves. A fail opens a ticket on the spot.
• Tickets that chase themselves. Maintenance alerts carry the source mission, the owner and a live age, and Primo nudges until they close.
• Talk to Primo. Type, dictate, attach a photo or call him. He reads your stores and changes your setup when you ask.
• Your brand. Drop in a logo and the whole app wears your colors.
• Crew love. Points, streaks, ratings and a leaderboard per store.

It runs on the web, on iPhone and Android, and on a shared store tablet where crew sign in with a 6-digit PIN.